At RetroStocky, we value our customers and strive to provide high-quality digital products. Since our products are delivered electronically, special conditions apply to refunds and returns.
All items sold on RetroStocky are digital products delivered via download links.
As such, there are no physical deliveries and no requirement to return goods.
Due to the non-tangible nature of our products, we do not accept returns once a purchase is completed and the product has been delivered.
All sales are final. We do not issue refunds once the digital product has been accessed or downloaded.
Exceptions may be made only in the following cases:
The product file is corrupted or defective.
You were charged in error (e.g., duplicate transactions).
Refund requests based on “change of mind” or product incompatibility with your system will not be honored.
If you believe you are eligible for a refund under the conditions above, please contact us within 7 days of your purchase.
Include your order number, payment method (Visa or MasterCard), and a description of the issue.
Requests can be made via email at info@retrostocky.com.
Approved refunds will be processed back to the Visa or MasterCard used for the original purchase.
Refund processing times may vary depending on your bank, but generally take 5–10 business days.
If you have any questions regarding this policy, please contact us at:
