Privacy Policy

Effective Date: 15/03/2024

At RetroStocky, we are committed to ensuring a smooth and secure shopping experience for all our customers. This policy outlines how payments are processed and how deliveries are handled.

1. Payments

  • We accept Visa and MasterCard as our primary payment methods.

  • All payments are processed securely through our trusted payment gateway to ensure your information is protected.

  • Charges will be made in the currency displayed on our website at the time of purchase.

  • By completing a purchase, you confirm that you are the authorized holder of the card used for payment.

2. Order Processing

  • Orders are processed immediately after successful payment confirmation.

  • You will receive a confirmation email with your order details once the payment is completed.

  • If payment authorization fails, your order will not be processed.

3. Delivery of Digital Products

  • RetroStocky specializes in digital products (such as stock media and related content).

  • All products are delivered electronically through download links provided after payment confirmation.

  • You will also receive an email containing your download instructions for convenience.

  • Delivery is considered complete once the download link is made available.

4. Delivery Timeframes

  • Download links are typically made available instantly after payment.

  • In rare cases, delivery may take up to 24 hours due to system processing or technical issues.

5. Non-Delivery Issues

  • If you do not receive your download link within the expected timeframe, please check your spam/junk folder.

  • If the issue persists, contact us at info@retrostocky.com for assistance.

6. Refunds & Cancellations

  • Due to the nature of digital products, all sales are final and we do not provide refunds once a product has been downloaded.

  • If you experience technical issues accessing your product, we will work with you to resolve them.

7. Contact

For any questions or concerns regarding payments or deliveries, please contact us at:

📧 info@retrostocky.com